Wednesday, September 24, 2014

Creative imagination is the mother of all innovation

We’re all familiar with the phrase, ‘necessity is the mother of all invention’. Well my attention was drawn to a recent BBC article which put forward the viewpoint that today, with very few exceptions, there is no such thing as a truly new invention.

It suggested that ‘despite what marketers would have us believe, recycling inventions and the cross-pollination of technologies for new applications are at the heart of all developments in the 21st Century’. The iPhone revolution was cited as an illustration of this 'invention illusion' stating it’s not really a new invention but just a much better version of the original phone introduced by Alexander Graham Bell in 1876. As the BBC says ‘What Apple achieved with the first iPhone was truly ground-breaking, but it was the result of very clever innovation, with existing technologies applied in new ways. It was not a new invention’.


Anyway, this article reminded me about an old marketing lecturer who boldly proclaimed– ‘Ideas are nothing more and nothing less than the NEW combination of OLD elements’. To my mind, while exceptions may exist, there is a general truth to this. Coming back to Apple for a moment, you only need to look at how Jonathan Ive, Apple’s chief designer, borrowed extensively from the design ethics of Braun’s great Dieter Rams.



In fact, scrutinising many of the things we think of as truly ‘original’ inventions unearths that many of these evolved out of existing know-how and artefacts rather than being invented from scratch. Two examples that spring to mind are the printing press and the internet. The printing press was ‘invented’ in 1440 by Johannes Gutenberg yet many of its components had been around for centuries beforehand. However Gutenberg had the insight and gumption to piece them all together. Likewise with the internet. While Tim Berners-Lee is rightly accredited with introducing the ‘world-wide-web’ in 1991 it didn’t suddenly spring out of the ether. Instead, the internet actually grew slowly over a number of decades from the evolvement of electronic computers in the 1950’s with emerging networks and protocols.
                                     
So there is no shame in finding and applying different combinations of existing knowledge in fresh and imaginative ways including looking beyond the immediate competitor set to find out what others have done.  Akin to Kevin Bacon 6-degrees of separation meme you can always establish a connection with the seemingly unconnected in drawing inspiration from a much wider pool of know-how. Which brings me nicely back to the title of this article – ‘Creative imagination is the mother of all innovation’ where cultivating creativity can be amplified in two ways:

               1. Developing smart circles
Whilst the process of managed innovation might sound counter-intuitive, approaching innovation in the right manner can help cultivate and accelerate the creation of transformative ideas.  I read another article recently that talked about forming creativity circles – a handful of smart people across disparate disciplines working together in a blended fashion, often in a shared immersive space, to solve the common challenge. This follows the philosophy we have at we are experience in working to the mantra that great ideas come from the many (within the creative circle). Working in a flatter, highly collaborative way with clients enables us to energise, complement and spark off each other in a way that wouldn’t happen by taking a more traditional pyramid like organisational approach. So by managed innovation, I really mean bendy and flexible management, rather than predetermined or rigid.

2Encouraging lean thinking
Something else that sounds counter-intuitive is the notion that a paucity of time can actually be good for the creative development process. While there is often the harsh reality of too little time and money on a project, rather than sulk and throw the proverbial toys out of the pram the team at we are experience embrace this challenge. We’ve actually discovered that imposing some scarcity on the managed innovation process mentioned above actually focuses the creativity and efforts of all involved. Akin to hot-housing a solution for a pitch (honestly, how many pitches have you worked on that had too much time?!?) this requires you to be resourceful while working at pace. That’s why we are firm believers in deploying a nimble way of working with clients as part of our Service Design proposition. This lean and pragmatic approach includes forgoing high fidelity prototypes at the initial stages to ensure rapid progression from initial ideas to fully-fledged end solution.

As the world is forever shifting forward at an increasingly accelerated pace of change, companies need to be in a constant state of innovation.  Only the fleet of foot and mind will survive and prosper.

(Extract of a blog originally posted on the service design consultancy we are experience website - http://www.weareexperience.com/).





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